Don Dew is Senior Director of Salesforce Innovation & Solution Strategy at Publicis Sapient, driving enterprise transformation at the intersection of data, AI, and Salesforce innovation. Over the past decade, he has built go-to-market practices for Marketing Cloud, Data Cloud, and Pardot, and led the creation of accelerators that turn strategy into scalable solutions. Don’s current work explores agentic operations, media-to-CRM integration, and the emerging role of supply chain intelligence in the CRM experience. Beyond his professional pursuits, Don is a father of three, skier, and volunteer firefighter in the Adirondack Mountains.